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For Intermediaries Only

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Get in touch

We offer dedicated support for Intermediaries. You can contact our Business Development Team with any new business enquiries or for any training needs. Our Intermediary Support Team is available 9:30am – 12pm and 1pm – 5pm, Monday to Friday to support registration, new business enquiries, DIP declines, escalations, and application advice.  

Business Development Team

We have a nationwide Business Development Team here to help you with your new business enquiries.

Deborah Reeves

National Account Manager

07496 310 216

dr@perenna.com

Janet Frame

Business Development Manager

07949 516 963

jf@perenna.com

Intermediary Support

Our specialist support team are here to help with any new business or registration enquiries.

You can reach us by phone, live chat, or email.

Phone lines are open Monday – Friday, 9:30am – 12pm and 1pm – 5pm (except bank holidays)

Web chat is available Monday – Friday, 9:30am – 12pm and 1pm – 5pm (except bank holidays)

0333 344 1013

Email broker@perenna.com

Graham Laverty

Intermediary Support Manager

0333 344 1013

broker@perenna.com

Charlotte Massey

Intermediary Support Specialist

0333 344 1013

broker@perenna.com

Mortgage Processing

Available Monday – Friday, 9:30am – 12pm and 1pm – 5pm (except bank holidays)

Post Application

Broker & valuer queries around submitted applications.

mortgageprocessing@perenna.co.uk

Conveyancing

Solicitor & legal post offer queries and completions.

conveyancing@perenna.co.uk

Legal Panel Queries

Conveyancing queries regarding being part of Perenna legal panel.

legalpanel@perenna.com