Contact Us

Business Development Team

We have a nationwide Business Development Team here to help you with your new business enquiries.

Mortgage Processing

Available Monday – Friday, 9:30am – 12pm and 1pm – 5pm (except bank holidays)

Register to access the Perenna Portal

If you are an Intermediary authorised by an approved firm on our Panel, and you have received training from our Business Development Team then you can now register to access the Perenna Portal.

Your Firm Administrator will need to request your access and send you a link to our online registration form. Once you have submitted your registration, we aim to process your application within two working days. A member of the Intermediary Support Team will get in touch using the details you provide once we have processed the registration request.

Please note, we currently have a waiting list for new firms to join our panel. To discuss this further or register your interest, please contact our Intermediary Support Team.

Need to make a complaint?

If your customer wishes to make a complaint regarding Perenna or the service we have provided they can contact us using the following details, giving us as much detail as possible, including how they would like us to put things right.

admin@servicing.perenna.com or visit our feedback & complaints page for more information.

If you are not happy about Perenna services, people, or an application, you can email us, call the Intermediary Support Team, or call your Business Development Manager.