Perenna enhances intermediary support

Dedicated phone lines and webchat services to provide smoother and more immediate help for our intermediary partners are now available. 

Key updates: 

• Phonelines: Our dedicated support phone lines are available from 9am to 5pm, Monday to Friday, aligning with your essential working hours. 
• Webchat: We’ve introduced webchat services during the same hours, offering a quick and convenient alternative for assistance.
  

Our Intermediary Support Team is here to assist you. 

Graham Laverty, Intermediary Support Manager, shared, “We’re excited to bring you new support options. Our aim is to deliver a first-class experience for our intermediaries, providing support through the onboarding journey and with any new business enquiries”. 

Perenna is dedicated to providing exceptional support and services to our intermediary partners. For enquiries or more information, contact us at 0333 344 1013 or via webchat during office hours.

Correct at time of publishing.